How do I begin the booking process?

Simply complete the contact form on our homepage. Once received, we’ll email you our detailed inquiry form to capture your event vision, style preferences, and desired services.

What happens after I submit the inquiry form?

After we review the amazing details you provided and confirm your date is available, we will request a $200 retainer to reserve the date on our calendar. Once your date is secured, you’ll receive a tailored proposal with package recommendations, optional upgrades, and transparent pricing based on your event details within 3-4 business days.

*The retainer is applied to your final service total if you book with us. Please note, this retainer is non refundable if you decide not to move forward. This helps us begin the planning process with confidence.

Do you require a minimum spend?

Yes, to maintain our quality and service standards we have a minimum spend of $750 for backdrop only orders and $1200 for event packages. If these are outside your budget, feel free to reach out as we are happy to help find the perfect solution for your celebration!

What payment methods do you accept?

We accept Zelle, Apple Pay, debit/credit card, and bank transfer. Payment details will be included with your proposal.

How far in advance should I book?

We recommend booking at least 2 months in advance to ensure availability and to give us ample time to create your perfect event. If your event is sooner, don’t worry! We can often accommodate shorter timelines for an additional rush fee. Just reach out and we will do our best to make it work.

What’s included in your packages?

Each package includes delivery, setup, and pickup within our service area.

Can I rent individual items without booking a full package?

Yes, our à la carte rental option is perfect for clients who need select items. A $350 minimum rental applies for delivery.

Do you offer custom designs?

Absolutely! We love creating unique, fully personalized designs to match your theme, colors, and event vision.

Do you stay on-site during the event?

No, we provide complete setup before your event and return afterward for pickup. On-site event management is not included. 

Do you deliver outside of Houston?

We proudly serve Houston and its surrounding areas within a 50-mile radius. If you event location falls outside this zone, please reach out. We may be able to accommodate your request with an additional travel fee based on distance/mileage.  

When do you set up and pick up?

We coordinate setup and pickup times with you (or your venue) in advance to ensure a seamless experience. 

What if my venue has strict time restrictions?

We’re used to working with tight schedules! Just share your venue’s requirements with us during booking so we can plan accordingly. 

Can you help me choose between packages?

Yes! We’re happy to recommend the package that best fits your guest count, event style, and budget. 

Do you only do weddings and showers?

No way! We style everything from intimate dinner parties to milestone birthdays, and more!